Refund and Cancellation Policy
Whether you have insurance coverage or not, you are sure to make use of the discounts and services this unique membership provides you. You can now choose from a vast network of top healthcare providers both within the UAE and abroad for your health and wellness needs.
Discounted and free services include, but are not limited to: consultations, treatments, dental, optical, maternal services, psychiatric care, cosmetic procedures, executive check-ups, medical travel, gyms, spas, and much more.
Your Balsam Membership provides you with exclusive free services and discounts as high as 70% OFF. Even more, no pre-approval is required, you have no annual limit, and all services are covered.
Parental Benefits; Applicable for parents living outside the UAE
You never have to worry about how you will share or where to find your and your loved ones’ radiology images again. With your personal tele-radiology account, you will now easily be able to store, access, and send your radiology images to expert personnel wherever they are, allowing for an immediate and remote diagnosis of the situation.
In addition, your chosen physicians will be able to easily compare previous scans with more current ones to determine the progression of the illness and the appropriate treatment plan with high levels of accuracy. Your radiology images will be stored, sent, and viewed as per DICOM standards. You can also rest assured that this platform is FDA approved and HIPAA compliant.
hPG80 Cancer Screening test; Recommended for people with a high risk of cancer (age over 45, family history of cancer, smokers, etc)
3rd Medical Opinion; In case of a major difference between the first and second opinion
Tele-ICU: command centers staffed with intensivists and critical care nurses who electronically aid and deliver real-time information to frontline clinicians
hPG80 is an early cancer detection test developed by the brilliant Prof. Dr. Dominique Joubert, researcher and executive board member of ECS Progastrin, France. This revolutionary test is the only blood-based tumor marker to detect more than 16 types* of cancer via a blood test to date. It also detects cancer earlier than any other test. This is because hPG80, or circulating progastrin, is released by cancer stem cells. hPG80 is essential for the survival and growth of cancer.
Having such a routine cancer screening is extremely important for at-risk persons. Its measurement detects the presence and the activity of cancer in all stages.
Factors that increase the risk of cancer include but are not limited to: being 45 years old and above, having a family history of cancer, lack of physical activity, unhealthy diet, smoking, drinking alcohol, and more.
Cancer screenings are essential for such people, as cancer usually does not present any symptoms until later stages when it is more challenging to treat. Undergoing a routine hPG80 cancer screening test increases remission rates and saves lives, time, and money.
At Balsam Health Services, providing you with access to the best healthcare is our utmost priority. That is why we have partnered with some of the best hospitals worldwide, such as Harvard/UCLA-affiliated Massachusetts General Hospital, the Dana Farber Cancer Institute, and the Ronald Reagan Medical Center, LA California.
In the unfortunate event that you should suffer from a critical illness, you can rest assured knowing you are in the best medical hands. You will be able to select from some of the best hospitals and doctors in the world to provide a detailed second medical opinion and consultation with re-diagnosis and a comprehensive treatment plan. If required, your samples can also be sent to their top-ranked labs in the US for repeat biopsies or pathology tests and a review of radiology images by their top radiologists can be provided.
Furthermore, should your second medical opinion provide a completely different diagnosis, you will be recommended to request a third medical opinion from another one of Harvard/UCLA-affiliated hospital’s top doctors for confirmation. Even in the case of admission into the ICU, you will receive access to our Tele-ICU service where physicians from these top institutions will be following your condition and providing medical advice to your local doctor, in real-time.