Privacy Policy for BALSAM Clients,
Effective since 2014
At BALSAM HEALTH SERVICES, we are committed to protecting the privacy of our patients.
This privacy policy outlines how we collect, use, and protect the personal and medical information of our patients.
Information We Collect
We collect the following types of information from our patients:
- Personal information, such as name, address, phone number, and email address
- Medical information, such as health history, symptoms, diagnoses, and treatment plans
- Payment information, such as credit card or bank account information
How We Use and Disclose Patient Information
We use patient information to provide medical care and treatment, to bill for services, and to comply with legal and regulatory requirements. We may also use patient information for research and quality improvement purposes.
We disclose patient information to the following parties:
- Healthcare providers involved in the patient’s care
- Government agencies, as required by law
- Any other parties as authorized by the patient or as required by law
Access to Patient Information
Access to patient information is restricted to authorized personnel, including healthcare providers and staff involved in the patient’s care, as well as billing and administrative staff. All authorized personnel are trained on the importance of protecting patient privacy.