Frequently Asked Questions

Cancer Early Detection FAQ

The information below provide answers to certain general questions you may have about hPG80 Cancer Screening.

“h” in hPG80 stands for human, “PG” stands for Progastrin protein and “80” corresponds to the number of amino acids of this protein.

hPG80 is the circulating progastrin, detected in cancer patients’ blood, exerting major oncogenic functions, the most relevant being that hPG80 is required for cancer stem cells’ survival all along the tumorigenesis.

It’s a regular simple blood withdrawal, the entire process takes 5-7 minutes.

3-6 weeks as the blood samples are shipped to the only hPG80 designated laboratory in France.

hPG80 is detected in more than 16 types of cancer.

Brain tumors
All Cancers of Head and Neck
Skin cancer
Lung cancer
Liver cancer
Pancreatic cancer
Stomach cancer
Colon cancer
Rectal cancer
Prostate cancer
Uterine cancer
Cervical cancer
Neuroendocrine tumors
Ovarian cancer
Kidney cancer
Breast cancer

This test is advised for people said to be at known risk of cancer:

Family History

Age-related Factors

Particular Sensitivities

Exposure to Carcinogenics

Genetic Mutation 

Depending on your results, the physician will contact you to explain the report and advise you on the next step to be taken.

Depending on your first result the physician will advise you accordingly.

It depends on your insurance’s policy and package.

Second Opinion Consultation FAQ

The information below provides answers to certain general questions you may have about BALSAM’s services

Interpreting your medical images is the first place where errors in diagnosing your disease can happen; medical research has shown that getting a second opinion can significantly reduce misdiagnosis. A second opinion gives you peace of mind and the assurance that no important detail in your images was overlooked. Correct case interpretation will put you on the track to find the best treatment plan in a timely manner, helping you avoid unnecessary and costly medical treatments and procedures.

With BALSAM you can connect to any doctor from our network and get a second opinion on your images, tests, and even biopsies. Not only will you and your treating physician confirm or correct your diagnosis, but you, the patient, will have a much better understanding of your disease.

No. BALSAM’s report is meant only as a second opinion based on images, tests and information that you provide. Unless you proceed to do telemedicine, and allow our local doctor physically examine you while the other doctor is advising online. Therefore, no treatment should be solely pursued upon BALSAM’s report as this report must be accompanied by a tele-medical appointment, through our local physician and your abroad physician; that is when we can proceed to determine your correct treatment plan.

BALSAM Health Services is an open platform connecting peoples with top hospitals around the world. Our prices and packages can be found right over here (enter link to prices and packages)

Unfortunately, to avail an upgraded plan a customer has to purchase that specific membership. We do not offer upgrades to superior packages.

Unfortunately, we do not offer a refund policy for our members. To find out more about our terms and conditions please follow the link (paste link here)

You will receive your BALSAM report in English Should you like to have it in any other language, you will have to mention that in your request. Please note that there is an additional fee of 30 Euros per language translation to any language other than English

Once your selected Health provider receives your complete request, the time frame within which you will receive your report depends on the response time of the provider/ hospital you have chosen. Our specialists base their response times, usually between 2-4 business days.

Each of the listed hospitals and clinics were identified as top-notch in their respective areas of expertise. At present, we are partnered with highly experienced health service providers from prestigious clinics across the world. The best hospitals in that certain area of medicine will be contacted and the patient will be linked accordingly

Yes, you can get your radiology images re-diagnosed as well, just like any second opinion you order. Your diagnostic images must be available in a DICOM Format. You may already have them on a CD. If you don’t, you may request it from the institution where your imaging was done.

During your visit to Balsam, your images will be copied in order to be sentto our network radiologist who will re-assess the files. You will receive your second opinion report within 2-4 business days.

Unfortunately, we cannot send the physical X-Rays scanned directly to our partner radiologist; they need to be in an electronic DICOM format.

If your images are found to be of poor quality, BALSAM will not be able to provide a second opinion report. Your will be advised to repeat the imaging procedure in order to provide high-quality images as required in order to receive your report.

Your uploaded data are received by BALSAM only to be kept in your personal profile for your future need and to be sent upon request to your selected hospitals. Your data is subject to international HIPAA standards of security and privacy. You can rest assured that all health providers have passed rigorous tests in his country in order to be trusted with patient’s personal information and is obliged to store all patients’ records in line with his country’s laws that adheres to international HIPAA standards of security and privacy.

In this case, Balsam recommends that patients request a third opinion from another health institution that can confirm the medical case and assures the plan of therapy.

Yes. The report of BALSAM is signed and stamped directly from the hospital or medical center where the service is provided.
Balsam Membership:

Whether you have insurance coverage or not, you are sure to make use of the discounts and services this unique membership provides you. You can now choose from a vast network of top healthcare providers both within the UAE and abroad for your health and wellness needs.

Discounted and free services include, but are not limited to: consultations, treatments, dental, optical, maternal services, psychiatric care, cosmetic procedures, executive check-ups, medical travel, gyms, spas, and much more.

Your Balsam Membership provides you with exclusive free services and discounts as high as 70% OFF. Even more, no pre-approval is required, you have no annual limit, and all services are covered.

Parental Benefits; Applicable for parents living outside the UAE

You never have to worry about how you will share or where to find your and your loved ones’ radiology images again. With your personal tele-radiology account, you will now easily be able to store, access, and send your radiology images to expert personnel wherever they are, allowing for an immediate and remote diagnosis of the situation.

In addition, your chosen physicians will be able to easily compare previous scans with more current ones to determine the progression of the illness and the appropriate treatment plan with high levels of accuracy. Your radiology images will be stored, sent, and viewed as per DICOM standards. You can also rest assured that this platform is FDA approved and HIPAA compliant.

hPG80 Logo

hPG80 Cancer Screening test; Recommended for people with a high risk of cancer (age over 45, family history of cancer, smokers, etc)

3rd Medical Opinion; In case of a major difference between the first and second opinion

Tele-ICU: command centers staffed with intensivists and critical care nurses who electronically aid and deliver real-time information to frontline clinicians

hPG80 is an early cancer detection test developed by the brilliant Prof. Dr. Dominique Joubert, researcher and executive board member of ECS Progastrin, France. This revolutionary test is the only blood-based tumor marker to detect more than 16 types* of cancer via a blood test to date. It also detects cancer earlier than any other test. This is because hPG80, or circulating progastrin, is released by cancer stem cells. hPG80 is essential for the survival and growth of cancer.

Having such a routine cancer screening is extremely important for at-risk persons. Its measurement detects the presence and the activity of cancer in all stages. 

Factors that increase the risk of cancer include but are not limited to: being 45 years old and above, having a family history of cancer, lack of physical activity, unhealthy diet, smoking, drinking alcohol, and more.


Cancer screenings are essential for such people, as cancer usually does not present any symptoms until later stages when it is more challenging to treat. Undergoing a routine hPG80 cancer screening test increases remission rates and saves lives, time, and money.

At Balsam Health Services, providing you with access to the best healthcare is our utmost priority. That is why we have partnered with some of the best hospitals worldwide, such as Harvard/UCLA-affiliated Massachusetts General Hospital, the Dana Farber Cancer Institute, and the Ronald Reagan Medical Center, LA California.

In the unfortunate event that you should suffer from a critical illness, you can rest assured knowing you are in the best medical hands. You will be able to select from some of the best hospitals and doctors in the world to provide a detailed second medical opinion and consultation with re-diagnosis and a comprehensive treatment plan. If required, your samples can also be sent to their top-ranked labs in the US for repeat biopsies or pathology tests and a review of radiology images by their top radiologists can be provided.

Furthermore, should your second medical opinion provide a completely different diagnosis, you will be recommended to request a third medical opinion from another one of Harvard/UCLA-affiliated hospital’s top doctors for confirmation. Even in the case of admission into the ICU, you will receive access to our Tele-ICU service where physicians from these top institutions will be following your condition and providing medical advice to your local doctor, in real-time.